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McDonald's employee in Florida slaps customer

No.245429 ViewReplyOriginalReport

>Video on social media shows a McDonald's employee in Florida yelling at a customer, coming from behind the cash register counter and slapping the customer, yanking the glasses off her face.

>The incident took place at a McDonald’s in Jacksonville.

>According to customers who witnessed the incident, the customer threw a cup of coffee at the employee, potentially prompting the altercation.

>While the employee can be heard screaming, "Did you throw that drink at me?!" customers say the employee's reaction was unprofessional.

>"I'm speechless. I'm blown away by that one," said Eddie Ford, a customer. "I think it's totally unprofessional."

>Ford said no matter what happened before the incident, it could have been avoided.

>"Your job is customer service, and you come behind the counter and fight a consumer? That's crazy," Ford said. "You're the face of the company."

>McDonald's has been contacted for a response but had not responded as of Friday morning.