I had a friend help me order something from there before. They're legit. But of course, I don't know about how they do things, like, whether there's a confirmation email or whatever. When did you order? If it's been a few days, it wouldn't be unreasonable to shoot 'em an email.
Gotta remember than this is a bit of an older figure. It's possible their staff are rummaging through their stock to find you a copy. Who knows, it could be out of stock and they forgot to update the listing.